Little to report with an uneventful drive to the Airport and entertaining chats with the very helpful Avis returns man who agreed that our Chrysler 300 is not a patch on the Lincoln but they are both is the same Avis ‘luxury’ category. Obviously no one at Avis has driven both.
Avis also deserve an a serious slap for not providing phone assistance for customers except to the crappy robot answer phone attendant and a backup call center who cannot assist when a car needs a service.
United also have a mixed bag of staff, one woman too busy at the computer to assist customers check in and another who was a delight to talk to and couldn’t have been more helpful. The contrast could not have been more marked.